Michael S
WILMINGTON, IL | 2024 GMC Sierra 2500 HDJune 12, 2025Service department took the time to address the issues with my new truck, made prompt but thorough repairs, and delivered my truck back to my workplace when completed. I'm very impressed with Dralle as a whole from the purchase experience to this service appointment.Response from Dralle Chevrolet Buick
June 13, 2025We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!Marry D
MONEE, IL | 2016 Chevrolet CruzeJune 11, 2025Everything was great except the fact that I received an email regarding the other work that needed to be done to my car. It would’ve been great and awesome had they told me about this before I got done with my oil change last Friday since the only thing I was told was that there was some left over oil from the last oil change. I love coming here for my needed services but in the future going forward, can you please be upfront and tell me if there’s anything else that needs to be done with my car like you did in the past instead of waiting almost a week later to send me an email about the recommendations. I already scheduled an appointment for this coming Monday for such servicesResponse from Dralle Chevrolet Buick
June 12, 2025Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.Jacob T
KANKAKEE, IL | 2025 Chevrolet TraxMay 13, 2025Very accommodating dealership, very friendly and knowledgeable staffResponse from Dralle Chevrolet Buick
May 14, 2025Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Dralle Chevrolet And Buick, INC and we hope to see you again soon!Jake V
BOURBONNAIS, IL | 2018 Chevrolet EquinoxJanuary 8, 2025I will never be returning to the dealership. Went in with no problems on my car and now every sensor known demand is going off on my car. I will not recommend going to the dealership to anyone that I know.Response from Dralle Chevrolet Buick
January 9, 2025Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.Heather Z
BEECHER, IL | 2020 Chevrolet EquinoxJanuary 1, 2025Was told I'd get a call back in half an hour ....hours went by almost closing time I received the call Also mechanic left his dirty fingerprints all over where he was working They better come out!!Response from Dralle Chevrolet Buick
January 7, 2025We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.Lynda N
KANKAKEE, IL | 2025 Chevrolet EquinoxDecember 18, 2024I appreciate my nephew Greg jr he took great care of me . GOD IS GOD ALL THE TIME, ALL THE TIME GOD IS GOD. I HAVE GOVE GOD YHE PRAISE. FOR WORKING THOUGH GREG JRResponse from Dralle Chevrolet Buick
December 18, 2024Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Best wishes, Dralle Chevrolet And Buick, INCRandy K
PEOTONE, IL | 2018 Chevrolet 1500 SilveradoOctober 2, 2024Everything was handled with excellenceResponse from Dralle Chevrolet Buick
October 3, 2024Thank you for your kind words and continued loyalty to us here at Dralle Chevy..Rhonda C
CLIFTON, IL | 2024 Chevrolet EQUINOXJuly 19, 2024Austin and Gerard where very helpful and professionalKathleen H
BEECHER, IL | 2019 Chevrolet EquinoxJuly 18, 2024Always the best customer service and have never had any dad experienceHersey J
MONEE, IL | 2021 Chevrolet EquinoxJune 28, 2024Ben, Frank and the rest of the service team are great!!! The are very friendly and was attentive to what was going on with both of my vehicles being in the shop at the same time. They made sure I had a ride home and kept me up to date on all the repairs. I always have a great experience with the service team they make me feel like family. That's why I only bring my cars to them for service. They are honest and they don't try and rip you off.
- Contact: (708) 258-5209
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